Inspiration

Good artists copy, great artist steal.

Pablo Picasso

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Torchbearers, those who inspired me

David Mackenzie Ogilvy  Lester Wunderman  Philip Kotler  Jack Trout  Marty Neumier  Seth Godin  Mark Twain  Steve Jobs Leo Popper  Don Peppers

Books, where is the knowledge

The 22 Immutable Laws of Marketing – Al Ries, Jack Trout; Positioning – Al Ries, Jack Trout  Scoring; Points – Clive Humby, Terry Hunt, Tim Phillips; Customer Clubs and Loyalty Programmes – Stephan A. Butscher; Unique now or never – Jesper Kunde; All Consumers Are Not Created Equal – Garth Hallberg; Loyalty Marketing – Brian Woolf; Loyalty.com – Frederick Newel; Ogilvy on advertising –David Ogilvy; The Brand Gap – Marty Neumeier; Customer Specific Marketing – Brian Woolf; Enterprise One to One – Don Peppers, Martha Rogers; The Loyalty Guide – Robin Clark, Peter Clark; Loyalty Rules! – Frederick F. Reichheld; Inside Steve’s Brain – Leander Kahney; The Nordstrom Way – Robert Spector, Patric D. McCarthy; Jak drahé je zdarma? – Dan Ariely; Permission marketing – Seth Godin; Linchpin – Seth Godin

Brands, which are important to watch

Apple  Google  Amazon  RedBull  Nespresso  WordPress  Moleskine  Botas  Kofola  BestBuy  37Signals  Mango  Kenneth Cole  eBay  Zappos  Mini  Nike  Koss  Dropbox  Starbucks  Oskar  Virgin  Skype  Htc Mexx  Nordstorm  Harrods  Fler  Last.fm  Zara  Converse  Toms  Panerai  Abercrombie&Fitch  Victoria’s Secret  Hermes  Cartier  Ritz-Carlton  Harley-Davidson

Loyalty programmes, which are leading the industry

Baťa klub Tesco Clubcard Harley Owners Group Nike + Membership Rewards Nectar Air Miles Payback AAdvantage Smiles Priority Club Rewards HHonors Thankyou RecycleBank Orange Wednesdays SkyMiles Reward Zone Scene Godiva Chocolate Rewards Tosivypijes Harrods Rewards Ikea Family Boots Advantage Card BabyMint Nordstrom Fashion Rewards My Starbucks Rewards Mexx Connect and hundreds others done with passion, understanding and honesty!